Cookies

Cookies

Cookies

Updated 19/11/2025

1. Introduction

This Cookie Policy explains how Hyaa AI Pty Ltd (“Hyaa AI”, “we”, “our”, or “us”) uses cookies, pixels, scripts, and similar tracking technologies (“cookies”) on our Website. It describes what cookies are, the types we use, why we use them, and how you can manage your preferences.

This Cookie Policy applies only to the public website at hyaa.ai and related marketing pages.

It does not apply to the Hyaa AI platform or any logged-in product usage, which are covered separately by our Product Privacy Notice and Data Processing Addendum (DPA).

By continuing to browse our Website after accepting or rejecting cookies through our banner, you agree to the practices described in this policy. If you do not agree with this policy, you should discontinue using the Website.

2. What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They help websites function properly, improve performance, remember preferences, and provide insights into how visitors engage with content.

In addition to standard browser cookies, we may use related technologies such as:

  • Pixels and tags, small pieces of code that track actions like page views or conversions

  • Scripts, code that enables analytics or functional features

  • Local storage / session storage, browser-based storage used for performance or preference handling

Cookies may be set directly by us (first-party cookies) or by third parties whose tools are integrated into our Website (third-party cookies), such as analytics, security, scheduling, or support providers.

You can control or disable cookies through your browser settings or through the options presented in our cookie banner.

3. Types of Cookies We Use

We use the following categories of cookies on our Website. These cookies help operate the site, improve performance, analyse traffic, and support basic marketing functionality.

3.1 Strictly Necessary Cookies
These cookies are essential for the Website to function. They enable core features such as:

  • page loading and navigation

  • performance and security (e.g., Cloudflare)

  • session stability

  • form submissions and basic interactions

  • fraud prevention and infrastructure protection

Without these cookies, the Website cannot operate correctly.

Examples of tools that set necessary cookies:

  • Cloudflare (security, DDoS protection)

  • Framer (site rendering and form delivery)

  • Stripe (if payments or secure checkout are present)

These cookies cannot be disabled through our banner but can be blocked in your browser.

3.2 Performance & Analytics Cookies
These cookies help us understand how visitors use the Website, identify performance issues, and improve overall user experience. They collect aggregated metrics such as:

  • page views and navigation patterns

  • session duration and interactions

  • device type, browser, and region

  • technical diagnostics (errors, load times)

Tools used:

  • Microsoft Clarity — heatmaps, behaviour analytics, session recordings

  • Google Analytics / GA4

  • Google Tag Manager (for managing analytics scripts)

  • Vercel Analytics

  • Framer Analytics

These cookies help us analyse usage trends and optimise content.

3.3 Advertising & Marketing Cookies
These cookies allow us to measure marketing performance and understand the effectiveness of our campaigns. They may track actions like conversions, form submissions, or referral sources.

Tools used:

  • Meta Pixel (Facebook)

  • LinkedIn Insights Tag

  • Google Ads conversion tracking

These cookies help us optimise outreach and advertising strategy. They do not allow us to see personal messages or private information.

3.4 Functional Cookies
These cookies enhance user experience by remembering preferences and enabling specific features, such as:

  • language or region settings

  • scheduling and booking tools

  • inline support widgets

  • saving simple UI preferences

Examples:

  • Calendly embed cookies

  • ElevenLabs support widget cookies

  • Minor Framer behaviour cookies

These cookies are optional and may be disabled through browser settings.

4. Specific Tools & Technologies We Use

The following third-party tools may set cookies, pixels, or scripts when you visit or interact with our Website. Each tool serves a specific purpose, such as analytics, security, scheduling, or marketing.

4.1 Cloudflare
Used for security, DDoS protection, bot mitigation, and faster content delivery.
Cloudflare may set cookies that identify trusted traffic and maintain website performance.

4.2 Google Analytics / GA4
Used to measure Website traffic, understand visitor behaviour, and identify areas for improvement.
GA4 may collect aggregated information about page views, navigation paths, device types, and engagement.

4.3 Google Tag Manager
Used to manage and deploy scripts (such as analytics and marketing tags) without modifying Website code.
GTM itself does not typically store personal data but may enable other tools that do.

4.4 Microsoft Clarity
Used for behaviour analysis, heatmaps, and session recordings to help us understand how visitors engage with our Website. Clarity anonymises sensitive fields and does not record keystrokes in form fields.

4.5 Vercel Analytics
Used to monitor performance, uptime, load times, and technical issues across our deployed infrastructure.

4.6 Framer (Website Platform)
Framer may set cookies for:

  • rendering and performance

  • form handling and submissions

  • basic visitor analytics

These cookies are typically essential or functional.

4.7 Meta Pixel
Used for advertising performance, conversion tracking, and measuring the effectiveness of marketing campaigns on Facebook and Instagram.

4.8 LinkedIn Insights Tag
Used to understand professional audiences and measure LinkedIn advertising performance.

4.9 Google Ads Conversion Tracking
Used to measure when visitors complete actions such as form submissions or demo requests after interacting with Google Ads.

4.10 Calendly Embed
Used to support embedded scheduling forms.
Calendly may set functional cookies to remember selected times or prevent duplicate submissions.

4.11 ElevenLabs Support Widget
If the support widget is present, ElevenLabs may set functional cookies related to widget behaviour or session handling.

5. How Long Cookies Are Stored

Cookies can be stored on your device for varying lengths of time depending on their purpose and configuration.

5.1 Session Cookies
These cookies last only for the duration of your browsing session.
They are deleted automatically when you close your browser.
Session cookies are typically used for:

  • essential website functionality

  • load balancing and security

  • short-lived analytics or interaction tracking

5.2 Persistent Cookies
Persistent cookies remain on your device after your session ends and may be stored for days, weeks, or months, depending on the cookie’s purpose and settings.

They are commonly used for:

  • remembering preferences (e.g., region, cookie choices)

  • analytics and performance insights

  • marketing attribution and conversion tracking

Persistent cookies can be deleted manually through your browser settings at any time.

5.3 Third-Party Retention
Third-party tools such as Google Analytics, Meta Pixel, Microsoft Clarity, and LinkedIn Insights may store their cookies for periods defined by their own policies. We do not control the retention periods set by these providers, but we only use established vendors with recognised privacy and security practices.

6. How You Can Manage Cookies

You have several options for controlling or limiting how cookies are used on our Website.

6.1 Cookie Banner Controls
When you first visit our Website, you will see a cookie banner that allows you to:

  • Accept all cookies

  • Reject non-essential cookies

Essential cookies cannot be disabled through our banner, as they are necessary for the Website to function.

Your selection is stored as a preference cookie.
You can clear your browser cookies at any time to reset or change this choice.

6.2 Browser Settings
Most browsers allow you to:

  • block or delete cookies

  • restrict third-party cookies

  • clear existing cookie data

  • receive alerts when a site attempts to set cookies

Instructions can usually be found in your browser’s privacy or security settings.

Please note that blocking essential cookies may impact the Website’s ability to function.

6.3 Mobile Device Settings
Mobile browsers and operating systems may provide additional privacy controls that affect:

  • cookies

  • tracking permissions

  • app-based advertising identifiers

These settings vary by device and platform.

6.4 Opting Out of Third-Party Tracking
Some third-party services used on our Website provide their own opt-out mechanisms, including:

  • Google Analytics opt-out browser add-on

  • Meta Ads Preferences

  • LinkedIn Ad Preferences

These tools allow you to manage how your data is used across other websites and platforms.

6.5 Do Not Track
Some browsers offer “Do Not Track” (DNT) settings. Our Website does not currently respond to DNT signals, as there is no consistent industry standard for doing so, but you may still use the other controls described above.

7. Third-Party Cookies & Data Sharing

Our Website uses third-party tools that may place cookies, pixels, or similar technologies on your device. These third parties may collect information about your browsing behaviour when you visit our Website and other sites where their technologies are in use.

7.1 Third-Party Tracking Technologies
The third parties that may set cookies on our Website include:

  • analytics and behaviour tools (e.g., Microsoft Clarity, Google Analytics, Vercel Analytics, Framer)

  • marketing and advertising platforms (e.g., Meta Pixel, LinkedIn Insights, Google Ads)

  • scheduling tools (e.g., Calendly)

  • support widgets (e.g., ElevenLabs)

  • infrastructure and security providers (e.g., Cloudflare)

These tools may track:

  • page views and navigation paths

  • interactions and engagement

  • form submissions or conversions

  • device identifiers, browser type, and region

  • performance metrics

7.2 How Third Parties Use Information
Third-party providers may use the information they collect to:

  • deliver analytics and performance reporting to us

  • improve their own services

  • provide aggregated insights to advertisers or partners

  • measure advertising effectiveness across platforms

  • maintain security and functionality of their tools

We do not control the independent privacy practices of these providers.

7.3 No Sale of Personal Information
We do not sell your personal information, and we do not permit third parties to use Website-derived information for their own standalone marketing without your consent.

7.4 Links to Third-Party Policies
Each provider is responsible for its own data practices. You may review their privacy policies to understand how they handle cookie-based data.

8. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use, updates to our Website, or changes in legal or regulatory requirements.

When we make changes, we will:

  • update the “Last Updated” date at the top of the policy, and

  • post the revised version on this page

If the changes are significant, we may provide additional notice through the Website or our cookie banner.

Your continued use of the Website after the updated Cookie Policy takes effect indicates your acceptance of the changes.

9. Contact Information

If you have questions, concerns, or requests regarding this Cookie Policy or our use of cookies and tracking technologies, you may contact us at:

Hyaa AI Pty Ltd
65 Maroochy Boulevard
Maroochydore QLD 4558
Australia

Privacy & Legal Enquiries:
legal@hyaa.ai

General Support:
support@hyaa.ai

We will make reasonable efforts to respond to all legitimate requests in a timely manner.

Updated 19/11/2025

1. Introduction

This Cookie Policy explains how Hyaa AI Pty Ltd (“Hyaa AI”, “we”, “our”, or “us”) uses cookies, pixels, scripts, and similar tracking technologies (“cookies”) on our Website. It describes what cookies are, the types we use, why we use them, and how you can manage your preferences.

This Cookie Policy applies only to the public website at hyaa.ai and related marketing pages.

It does not apply to the Hyaa AI platform or any logged-in product usage, which are covered separately by our Product Privacy Notice and Data Processing Addendum (DPA).

By continuing to browse our Website after accepting or rejecting cookies through our banner, you agree to the practices described in this policy. If you do not agree with this policy, you should discontinue using the Website.

2. What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They help websites function properly, improve performance, remember preferences, and provide insights into how visitors engage with content.

In addition to standard browser cookies, we may use related technologies such as:

  • Pixels and tags, small pieces of code that track actions like page views or conversions

  • Scripts, code that enables analytics or functional features

  • Local storage / session storage, browser-based storage used for performance or preference handling

Cookies may be set directly by us (first-party cookies) or by third parties whose tools are integrated into our Website (third-party cookies), such as analytics, security, scheduling, or support providers.

You can control or disable cookies through your browser settings or through the options presented in our cookie banner.

3. Types of Cookies We Use

We use the following categories of cookies on our Website. These cookies help operate the site, improve performance, analyse traffic, and support basic marketing functionality.

3.1 Strictly Necessary Cookies
These cookies are essential for the Website to function. They enable core features such as:

  • page loading and navigation

  • performance and security (e.g., Cloudflare)

  • session stability

  • form submissions and basic interactions

  • fraud prevention and infrastructure protection

Without these cookies, the Website cannot operate correctly.

Examples of tools that set necessary cookies:

  • Cloudflare (security, DDoS protection)

  • Framer (site rendering and form delivery)

  • Stripe (if payments or secure checkout are present)

These cookies cannot be disabled through our banner but can be blocked in your browser.

3.2 Performance & Analytics Cookies
These cookies help us understand how visitors use the Website, identify performance issues, and improve overall user experience. They collect aggregated metrics such as:

  • page views and navigation patterns

  • session duration and interactions

  • device type, browser, and region

  • technical diagnostics (errors, load times)

Tools used:

  • Microsoft Clarity — heatmaps, behaviour analytics, session recordings

  • Google Analytics / GA4

  • Google Tag Manager (for managing analytics scripts)

  • Vercel Analytics

  • Framer Analytics

These cookies help us analyse usage trends and optimise content.

3.3 Advertising & Marketing Cookies
These cookies allow us to measure marketing performance and understand the effectiveness of our campaigns. They may track actions like conversions, form submissions, or referral sources.

Tools used:

  • Meta Pixel (Facebook)

  • LinkedIn Insights Tag

  • Google Ads conversion tracking

These cookies help us optimise outreach and advertising strategy. They do not allow us to see personal messages or private information.

3.4 Functional Cookies
These cookies enhance user experience by remembering preferences and enabling specific features, such as:

  • language or region settings

  • scheduling and booking tools

  • inline support widgets

  • saving simple UI preferences

Examples:

  • Calendly embed cookies

  • ElevenLabs support widget cookies

  • Minor Framer behaviour cookies

These cookies are optional and may be disabled through browser settings.

4. Specific Tools & Technologies We Use

The following third-party tools may set cookies, pixels, or scripts when you visit or interact with our Website. Each tool serves a specific purpose, such as analytics, security, scheduling, or marketing.

4.1 Cloudflare
Used for security, DDoS protection, bot mitigation, and faster content delivery.
Cloudflare may set cookies that identify trusted traffic and maintain website performance.

4.2 Google Analytics / GA4
Used to measure Website traffic, understand visitor behaviour, and identify areas for improvement.
GA4 may collect aggregated information about page views, navigation paths, device types, and engagement.

4.3 Google Tag Manager
Used to manage and deploy scripts (such as analytics and marketing tags) without modifying Website code.
GTM itself does not typically store personal data but may enable other tools that do.

4.4 Microsoft Clarity
Used for behaviour analysis, heatmaps, and session recordings to help us understand how visitors engage with our Website. Clarity anonymises sensitive fields and does not record keystrokes in form fields.

4.5 Vercel Analytics
Used to monitor performance, uptime, load times, and technical issues across our deployed infrastructure.

4.6 Framer (Website Platform)
Framer may set cookies for:

  • rendering and performance

  • form handling and submissions

  • basic visitor analytics

These cookies are typically essential or functional.

4.7 Meta Pixel
Used for advertising performance, conversion tracking, and measuring the effectiveness of marketing campaigns on Facebook and Instagram.

4.8 LinkedIn Insights Tag
Used to understand professional audiences and measure LinkedIn advertising performance.

4.9 Google Ads Conversion Tracking
Used to measure when visitors complete actions such as form submissions or demo requests after interacting with Google Ads.

4.10 Calendly Embed
Used to support embedded scheduling forms.
Calendly may set functional cookies to remember selected times or prevent duplicate submissions.

4.11 ElevenLabs Support Widget
If the support widget is present, ElevenLabs may set functional cookies related to widget behaviour or session handling.

5. How Long Cookies Are Stored

Cookies can be stored on your device for varying lengths of time depending on their purpose and configuration.

5.1 Session Cookies
These cookies last only for the duration of your browsing session.
They are deleted automatically when you close your browser.
Session cookies are typically used for:

  • essential website functionality

  • load balancing and security

  • short-lived analytics or interaction tracking

5.2 Persistent Cookies
Persistent cookies remain on your device after your session ends and may be stored for days, weeks, or months, depending on the cookie’s purpose and settings.

They are commonly used for:

  • remembering preferences (e.g., region, cookie choices)

  • analytics and performance insights

  • marketing attribution and conversion tracking

Persistent cookies can be deleted manually through your browser settings at any time.

5.3 Third-Party Retention
Third-party tools such as Google Analytics, Meta Pixel, Microsoft Clarity, and LinkedIn Insights may store their cookies for periods defined by their own policies. We do not control the retention periods set by these providers, but we only use established vendors with recognised privacy and security practices.

6. How You Can Manage Cookies

You have several options for controlling or limiting how cookies are used on our Website.

6.1 Cookie Banner Controls
When you first visit our Website, you will see a cookie banner that allows you to:

  • Accept all cookies

  • Reject non-essential cookies

Essential cookies cannot be disabled through our banner, as they are necessary for the Website to function.

Your selection is stored as a preference cookie.
You can clear your browser cookies at any time to reset or change this choice.

6.2 Browser Settings
Most browsers allow you to:

  • block or delete cookies

  • restrict third-party cookies

  • clear existing cookie data

  • receive alerts when a site attempts to set cookies

Instructions can usually be found in your browser’s privacy or security settings.

Please note that blocking essential cookies may impact the Website’s ability to function.

6.3 Mobile Device Settings
Mobile browsers and operating systems may provide additional privacy controls that affect:

  • cookies

  • tracking permissions

  • app-based advertising identifiers

These settings vary by device and platform.

6.4 Opting Out of Third-Party Tracking
Some third-party services used on our Website provide their own opt-out mechanisms, including:

  • Google Analytics opt-out browser add-on

  • Meta Ads Preferences

  • LinkedIn Ad Preferences

These tools allow you to manage how your data is used across other websites and platforms.

6.5 Do Not Track
Some browsers offer “Do Not Track” (DNT) settings. Our Website does not currently respond to DNT signals, as there is no consistent industry standard for doing so, but you may still use the other controls described above.

7. Third-Party Cookies & Data Sharing

Our Website uses third-party tools that may place cookies, pixels, or similar technologies on your device. These third parties may collect information about your browsing behaviour when you visit our Website and other sites where their technologies are in use.

7.1 Third-Party Tracking Technologies
The third parties that may set cookies on our Website include:

  • analytics and behaviour tools (e.g., Microsoft Clarity, Google Analytics, Vercel Analytics, Framer)

  • marketing and advertising platforms (e.g., Meta Pixel, LinkedIn Insights, Google Ads)

  • scheduling tools (e.g., Calendly)

  • support widgets (e.g., ElevenLabs)

  • infrastructure and security providers (e.g., Cloudflare)

These tools may track:

  • page views and navigation paths

  • interactions and engagement

  • form submissions or conversions

  • device identifiers, browser type, and region

  • performance metrics

7.2 How Third Parties Use Information
Third-party providers may use the information they collect to:

  • deliver analytics and performance reporting to us

  • improve their own services

  • provide aggregated insights to advertisers or partners

  • measure advertising effectiveness across platforms

  • maintain security and functionality of their tools

We do not control the independent privacy practices of these providers.

7.3 No Sale of Personal Information
We do not sell your personal information, and we do not permit third parties to use Website-derived information for their own standalone marketing without your consent.

7.4 Links to Third-Party Policies
Each provider is responsible for its own data practices. You may review their privacy policies to understand how they handle cookie-based data.

8. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use, updates to our Website, or changes in legal or regulatory requirements.

When we make changes, we will:

  • update the “Last Updated” date at the top of the policy, and

  • post the revised version on this page

If the changes are significant, we may provide additional notice through the Website or our cookie banner.

Your continued use of the Website after the updated Cookie Policy takes effect indicates your acceptance of the changes.

9. Contact Information

If you have questions, concerns, or requests regarding this Cookie Policy or our use of cookies and tracking technologies, you may contact us at:

Hyaa AI Pty Ltd
65 Maroochy Boulevard
Maroochydore QLD 4558
Australia

Privacy & Legal Enquiries:
legal@hyaa.ai

General Support:
support@hyaa.ai

We will make reasonable efforts to respond to all legitimate requests in a timely manner.

Updated 19/11/2025

1. Introduction

This Cookie Policy explains how Hyaa AI Pty Ltd (“Hyaa AI”, “we”, “our”, or “us”) uses cookies, pixels, scripts, and similar tracking technologies (“cookies”) on our Website. It describes what cookies are, the types we use, why we use them, and how you can manage your preferences.

This Cookie Policy applies only to the public website at hyaa.ai and related marketing pages.

It does not apply to the Hyaa AI platform or any logged-in product usage, which are covered separately by our Product Privacy Notice and Data Processing Addendum (DPA).

By continuing to browse our Website after accepting or rejecting cookies through our banner, you agree to the practices described in this policy. If you do not agree with this policy, you should discontinue using the Website.

2. What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They help websites function properly, improve performance, remember preferences, and provide insights into how visitors engage with content.

In addition to standard browser cookies, we may use related technologies such as:

  • Pixels and tags, small pieces of code that track actions like page views or conversions

  • Scripts, code that enables analytics or functional features

  • Local storage / session storage, browser-based storage used for performance or preference handling

Cookies may be set directly by us (first-party cookies) or by third parties whose tools are integrated into our Website (third-party cookies), such as analytics, security, scheduling, or support providers.

You can control or disable cookies through your browser settings or through the options presented in our cookie banner.

3. Types of Cookies We Use

We use the following categories of cookies on our Website. These cookies help operate the site, improve performance, analyse traffic, and support basic marketing functionality.

3.1 Strictly Necessary Cookies
These cookies are essential for the Website to function. They enable core features such as:

  • page loading and navigation

  • performance and security (e.g., Cloudflare)

  • session stability

  • form submissions and basic interactions

  • fraud prevention and infrastructure protection

Without these cookies, the Website cannot operate correctly.

Examples of tools that set necessary cookies:

  • Cloudflare (security, DDoS protection)

  • Framer (site rendering and form delivery)

  • Stripe (if payments or secure checkout are present)

These cookies cannot be disabled through our banner but can be blocked in your browser.

3.2 Performance & Analytics Cookies
These cookies help us understand how visitors use the Website, identify performance issues, and improve overall user experience. They collect aggregated metrics such as:

  • page views and navigation patterns

  • session duration and interactions

  • device type, browser, and region

  • technical diagnostics (errors, load times)

Tools used:

  • Microsoft Clarity — heatmaps, behaviour analytics, session recordings

  • Google Analytics / GA4

  • Google Tag Manager (for managing analytics scripts)

  • Vercel Analytics

  • Framer Analytics

These cookies help us analyse usage trends and optimise content.

3.3 Advertising & Marketing Cookies
These cookies allow us to measure marketing performance and understand the effectiveness of our campaigns. They may track actions like conversions, form submissions, or referral sources.

Tools used:

  • Meta Pixel (Facebook)

  • LinkedIn Insights Tag

  • Google Ads conversion tracking

These cookies help us optimise outreach and advertising strategy. They do not allow us to see personal messages or private information.

3.4 Functional Cookies
These cookies enhance user experience by remembering preferences and enabling specific features, such as:

  • language or region settings

  • scheduling and booking tools

  • inline support widgets

  • saving simple UI preferences

Examples:

  • Calendly embed cookies

  • ElevenLabs support widget cookies

  • Minor Framer behaviour cookies

These cookies are optional and may be disabled through browser settings.

4. Specific Tools & Technologies We Use

The following third-party tools may set cookies, pixels, or scripts when you visit or interact with our Website. Each tool serves a specific purpose, such as analytics, security, scheduling, or marketing.

4.1 Cloudflare
Used for security, DDoS protection, bot mitigation, and faster content delivery.
Cloudflare may set cookies that identify trusted traffic and maintain website performance.

4.2 Google Analytics / GA4
Used to measure Website traffic, understand visitor behaviour, and identify areas for improvement.
GA4 may collect aggregated information about page views, navigation paths, device types, and engagement.

4.3 Google Tag Manager
Used to manage and deploy scripts (such as analytics and marketing tags) without modifying Website code.
GTM itself does not typically store personal data but may enable other tools that do.

4.4 Microsoft Clarity
Used for behaviour analysis, heatmaps, and session recordings to help us understand how visitors engage with our Website. Clarity anonymises sensitive fields and does not record keystrokes in form fields.

4.5 Vercel Analytics
Used to monitor performance, uptime, load times, and technical issues across our deployed infrastructure.

4.6 Framer (Website Platform)
Framer may set cookies for:

  • rendering and performance

  • form handling and submissions

  • basic visitor analytics

These cookies are typically essential or functional.

4.7 Meta Pixel
Used for advertising performance, conversion tracking, and measuring the effectiveness of marketing campaigns on Facebook and Instagram.

4.8 LinkedIn Insights Tag
Used to understand professional audiences and measure LinkedIn advertising performance.

4.9 Google Ads Conversion Tracking
Used to measure when visitors complete actions such as form submissions or demo requests after interacting with Google Ads.

4.10 Calendly Embed
Used to support embedded scheduling forms.
Calendly may set functional cookies to remember selected times or prevent duplicate submissions.

4.11 ElevenLabs Support Widget
If the support widget is present, ElevenLabs may set functional cookies related to widget behaviour or session handling.

5. How Long Cookies Are Stored

Cookies can be stored on your device for varying lengths of time depending on their purpose and configuration.

5.1 Session Cookies
These cookies last only for the duration of your browsing session.
They are deleted automatically when you close your browser.
Session cookies are typically used for:

  • essential website functionality

  • load balancing and security

  • short-lived analytics or interaction tracking

5.2 Persistent Cookies
Persistent cookies remain on your device after your session ends and may be stored for days, weeks, or months, depending on the cookie’s purpose and settings.

They are commonly used for:

  • remembering preferences (e.g., region, cookie choices)

  • analytics and performance insights

  • marketing attribution and conversion tracking

Persistent cookies can be deleted manually through your browser settings at any time.

5.3 Third-Party Retention
Third-party tools such as Google Analytics, Meta Pixel, Microsoft Clarity, and LinkedIn Insights may store their cookies for periods defined by their own policies. We do not control the retention periods set by these providers, but we only use established vendors with recognised privacy and security practices.

6. How You Can Manage Cookies

You have several options for controlling or limiting how cookies are used on our Website.

6.1 Cookie Banner Controls
When you first visit our Website, you will see a cookie banner that allows you to:

  • Accept all cookies

  • Reject non-essential cookies

Essential cookies cannot be disabled through our banner, as they are necessary for the Website to function.

Your selection is stored as a preference cookie.
You can clear your browser cookies at any time to reset or change this choice.

6.2 Browser Settings
Most browsers allow you to:

  • block or delete cookies

  • restrict third-party cookies

  • clear existing cookie data

  • receive alerts when a site attempts to set cookies

Instructions can usually be found in your browser’s privacy or security settings.

Please note that blocking essential cookies may impact the Website’s ability to function.

6.3 Mobile Device Settings
Mobile browsers and operating systems may provide additional privacy controls that affect:

  • cookies

  • tracking permissions

  • app-based advertising identifiers

These settings vary by device and platform.

6.4 Opting Out of Third-Party Tracking
Some third-party services used on our Website provide their own opt-out mechanisms, including:

  • Google Analytics opt-out browser add-on

  • Meta Ads Preferences

  • LinkedIn Ad Preferences

These tools allow you to manage how your data is used across other websites and platforms.

6.5 Do Not Track
Some browsers offer “Do Not Track” (DNT) settings. Our Website does not currently respond to DNT signals, as there is no consistent industry standard for doing so, but you may still use the other controls described above.

7. Third-Party Cookies & Data Sharing

Our Website uses third-party tools that may place cookies, pixels, or similar technologies on your device. These third parties may collect information about your browsing behaviour when you visit our Website and other sites where their technologies are in use.

7.1 Third-Party Tracking Technologies
The third parties that may set cookies on our Website include:

  • analytics and behaviour tools (e.g., Microsoft Clarity, Google Analytics, Vercel Analytics, Framer)

  • marketing and advertising platforms (e.g., Meta Pixel, LinkedIn Insights, Google Ads)

  • scheduling tools (e.g., Calendly)

  • support widgets (e.g., ElevenLabs)

  • infrastructure and security providers (e.g., Cloudflare)

These tools may track:

  • page views and navigation paths

  • interactions and engagement

  • form submissions or conversions

  • device identifiers, browser type, and region

  • performance metrics

7.2 How Third Parties Use Information
Third-party providers may use the information they collect to:

  • deliver analytics and performance reporting to us

  • improve their own services

  • provide aggregated insights to advertisers or partners

  • measure advertising effectiveness across platforms

  • maintain security and functionality of their tools

We do not control the independent privacy practices of these providers.

7.3 No Sale of Personal Information
We do not sell your personal information, and we do not permit third parties to use Website-derived information for their own standalone marketing without your consent.

7.4 Links to Third-Party Policies
Each provider is responsible for its own data practices. You may review their privacy policies to understand how they handle cookie-based data.

8. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use, updates to our Website, or changes in legal or regulatory requirements.

When we make changes, we will:

  • update the “Last Updated” date at the top of the policy, and

  • post the revised version on this page

If the changes are significant, we may provide additional notice through the Website or our cookie banner.

Your continued use of the Website after the updated Cookie Policy takes effect indicates your acceptance of the changes.

9. Contact Information

If you have questions, concerns, or requests regarding this Cookie Policy or our use of cookies and tracking technologies, you may contact us at:

Hyaa AI Pty Ltd
65 Maroochy Boulevard
Maroochydore QLD 4558
Australia

Privacy & Legal Enquiries:
legal@hyaa.ai

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