Website Privacy
Website Privacy
Website Privacy
Updated 19/11/2025
Introduction & Scope
This Website Privacy Policy explains how Hyaa AI Pty Ltd (“Hyaa AI”, “we”, “our”, or “us”) collects, uses, discloses, and protects personal information when you visit or interact with our public website at hyaa.ai and any related landing pages, marketing pages, or web forms (collectively, the “Website”).
This policy applies only to information collected through our Website, including:
browsing activity and device information
analytics and usage data (e.g., Google Analytics, Meta Pixel, LinkedIn Insights, Hotjar, Framer Analytics, Vercel Analytics)
information submitted through contact forms, demo requests, and newsletter signups
cookies and tracking technologies used for performance, functionality, and advertising
This policy does not apply to:
data processed inside the Hyaa AI platform by employers, organizations, or candidates
interview data, voice recordings, transcripts, AI scoring, or account information
recruitment workflows or any logged-in use of the platform
Those activities are covered by:
Product Privacy Notice – how we handle employer, user, and candidate data
Data Processing Addendum (DPA) – controller/processor obligations, subprocessors, transfers
Cookie Policy – full details on cookies and tracking technologies used across the Website
By using the Website, submitting information, or interacting with our analytics tools, you agree to the practices described in this policy.
If you do not agree with this policy, you should discontinue using the Website.
2. Who We Are
Hyaa AI Pty Ltd (“Hyaa AI”, “we”, “our”, or “us”) is the organization responsible for the personal information collected through our Website. For the purposes of applicable privacy and data protection laws, we act as the data controller for Website-related personal information.
Company Details
Hyaa AI Pty Ltd
ACN 688 712 807
Address: 65 Maroochy Boulevard, Maroochydore QLD 4558, Australia
Contact for Privacy Enquiries
Email: legal@hyaa.ai
Support: support@hyaa.ai
You may use the contact channels above for any privacy-related questions, requests, or concerns, including requests to access, correct, or delete your personal information collected through the Website.
3. Information We Collect
We collect personal information from you in three ways:
(1) information you provide directly,
(2) information collected automatically through cookies and analytics, and
(3) information obtained from third-party sources where applicable.
3.1 Information You Provide Directly
When you submit forms or interact with our Website, we may collect:
Name
Email address
Phone number
Company or organization
Job title (if provided)
Message content, enquiry details, or form responses
Preferences relating to demos, contact requests, or marketing communications
This includes submissions through:
Contact or enquiry forms
Demo booking or trial request forms
Newsletter or mailing list signups
Early-access or waitlist forms
3.2 Information Collected Automatically
When you browse the Website, we automatically collect technical and usage information through cookies, analytics tools, and tracking pixels, including:
Device & Browser Data
IP address
Browser type and version
Operating system and device type
Language and region
Screen size and device identifiers
Website Usage Data
Pages viewed and time spent
Clicks, scrolls, and navigation patterns
Referring URLs or links clicked to reach the Website
Performance metrics, load times, errors
Analytics & Tracking Technologies
We use several analytics tools and marketing pixels to understand Website performance and marketing effectiveness, including:
Google Analytics / GA4
Meta Pixel (Facebook)
LinkedIn Insights Tag
Microsoft Clarity (heatmaps, behaviour recordings, form analytics)
Framer Analytics
Vercel Analytics
These tools may collect behavioural and engagement data, including actions taken on the Website and interactions with our content.
More details on cookies and tracking are provided in our Cookie Policy.
3.3 Information From Third Parties
We may receive limited information from:
advertising platforms (e.g., Meta, Google, LinkedIn)
referral partners
analytics or attribution tools
Such information generally includes campaign data, referral sources, and aggregated performance insights. We do not receive sensitive data from third parties.
3.4 Sensitive Information
We do not intentionally collect sensitive personal information (such as government IDs, financial data, health information, or protected characteristics) through the Website. Please do not submit such information through Website forms.
4. How We Use Your Information
We use the personal information collected through our Website for the following purposes:
4.1 To Operate and Maintain the Website
Delivering the pages and content you request
Providing core functionality and ensuring site availability
Monitoring performance, uptime, load times, and technical stability
4.2 To Respond to Enquiries and Provide Support
Responding to contact form submissions
Handling demo or product enquiries
Communicating with you about your request
Providing general customer service related to Website interactions
4.3 To Improve the Website and User Experience
Understanding how visitors use the Website
Analysing traffic patterns and engagement
Identifying areas for improvement
Testing new content, design, or features
Detecting and fixing technical issues
Data used for these purposes is typically aggregated or anonymised where possible.
4.4 For Analytics, Attribution, and Marketing Performance
Using tools like Google Analytics, Meta Pixel, LinkedIn Insights, Hotjar, Framer Analytics, and Vercel Analytics, we may:
optimise campaigns and advertising performance
understand which pages generate the most interest
track conversions (e.g., form submissions, demo requests)
measure audience reach and content effectiveness
improve how we communicate our product value
We do not use Website analytics to make automated decisions about individuals.
4.5 To Send Marketing Communications
If you submit your information through a signup or contact form, we may use your details to:
send newsletters, updates, or announcements
share product information, resources, or offers
invite you to webinars or events
You can opt out at any time by clicking “unsubscribe” in emails or contacting us directly.
We do not send marketing emails without a lawful basis (e.g., consent or legitimate interest, depending on your region).
4.6 To Ensure Security and Prevent Misuse
We may use your information to:
detect, prevent, or investigate fraud
monitor unusual or suspicious activity
protect against website abuse or unauthorised access
ensure platform and infrastructure security
4.7 To Comply With Legal Obligations
We may process your information where required to:
respond to law enforcement or regulatory requests
enforce our rights
comply with applicable laws
manage disputes or legal claims
5. Legal Bases for Processing
Where required by applicable data protection laws (such as the GDPR and UK GDPR), we process personal information collected through the Website on the following legal bases:
5.1 Consent
We rely on consent when you:
accept cookies or tracking technologies through our cookie banner
subscribe to newsletters or marketing communications
submit information voluntarily through website forms
agree to be contacted about demos, events, or product updates
You may withdraw your consent at any time by adjusting cookie settings or using the “unsubscribe” link in emails.
5.2 Legitimate Interests
We process certain Website-related information based on our legitimate interests to:
operate, secure, and maintain the Website
understand how visitors use our Website
improve content, usability, and design
measure and improve advertising performance
respond to enquiries and support requests
prevent fraud or misuse
We balance these interests against your privacy rights and implement safeguards (such as anonymisation where appropriate).
5.3 Contractual Necessity
Where you submit a form requesting a demo, additional information, or access to pre-contract materials, we may process your information as necessary to:
take steps at your request prior to entering into a contract
provide requested information or initiate discussions about our services
5.4 Compliance With Legal Obligations
We may process your information where necessary to:
comply with applicable laws and regulations
respond to lawful requests from courts, regulators, or authorities
maintain required records
5.5 Protection of Vital or Public Interests
In rare circumstances, we may process information where necessary to:
protect the safety of users or the public
prevent serious harm or illegal activity
This is uncommon for website interactions but included for legal completeness.
6. Cookies & Tracking Technology
We use cookies, pixels, and similar tracking technologies on our Website to enable core functionality, analyse performance, improve user experience, and support marketing activities.
Cookies are small files placed on your device when you visit the Website. They may be set by us (“first-party cookies”) or by third parties whose tools we use (“third-party cookies”).
6.1 Types of Cookies We Use
We use the following categories of cookies and tracking technologies:
Essential / Strictly Necessary Cookies
Required for the Website to function properly (e.g., page loading, session management, security).
Performance & Analytics Cookies
Help us understand how visitors interact with our pages and content, including:
Google Analytics / GA4
Hotjar
Framer Analytics
Vercel Analytics
These tools collect aggregated behavioural data such as page views, scroll depth, click patterns, time on page, and device information.
Advertising & Marketing Cookies
Used to measure campaign performance, understand audience behaviour, and improve targeting. These include:
Meta Pixel (Facebook)
LinkedIn Insights Tag
Google Ads conversion tracking
These technologies do not give us access to private information such as passwords or messages.
Functionality Cookies
Improve your browsing experience by remembering preferences, regions, or settings.
6.2 Cookie Consent
When you first visit the Website, you will see a cookie banner allowing you to:
accept all cookies
reject non-essential cookies
manage cookie preferences
Your cookie choices can be modified at any time through the Cookie Settings link provided in our cookie banner or Cookie Policy.
6.3 Third-Party Tracking
Third-party analytics and advertising partners may use cookies and similar technologies to:
deliver personalised content
measure ad performance
understand how users navigate the Website
provide aggregated demographic information
We do not control how third parties use tracking technologies outside our Website.
6.4 More Information
Detailed information including specific cookie names, providers, purposes, and retention periods is available in our Cookie Policy, which is published separately and updated periodically.
7. How We Share Your Information
We do not sell or rent your personal information. We only share Website-related information in the following circumstances:
7.1 Service Providers
We may share personal information with trusted third-party service providers who assist us with:
website hosting and infrastructure
analytics and performance monitoring
marketing tools and advertising platforms
form processing and communication
security and fraud prevention
customer support and operational tools
These service providers may only process personal information on our behalf, in accordance with our instructions, and for the purposes described in this policy.
7.2 Analytics and Advertising Partners
We use third-party analytics and tracking partners, including Google Analytics, Meta Pixel, LinkedIn Insights, Hotjar, Framer Analytics, and Vercel Analytics to help us understand Website usage and improve marketing performance.
These partners may collect information through cookies and similar technologies when you visit our Website. They may also combine this information with data they hold from other sources to provide aggregated insights.
We do not permit these partners to access information you submit through Website forms.
7.3 Business Transfers
If Hyaa AI engages in a corporate transaction, such as a merger, acquisition, reorganization, sale of assets, or bankruptcy, Website-related personal information may be transferred as part of the transaction. We will ensure that any successor entity continues to protect your information in accordance with this policy.
7.4 Legal, Regulatory, and Safety Requirements
We may disclose personal information if we reasonably believe such action is necessary to:
comply with a legal obligation or lawful request
respond to subpoenas, court orders, or regulatory inquiries
protect the rights, property, or safety of Hyaa AI, our users, or the public
detect, prevent, or investigate fraud, abuse, or security incidents
7.5 With Your Consent
In cases where we want to share information for a purpose not covered above, we will request your explicit consent.
8. International Transfers
Because Hyaa AI operates globally and uses third-party service providers in multiple regions, personal information collected through our Website may be transferred to, stored in, or accessed from countries outside your own.
This may include transfers to:
Australia (where Hyaa AI is headquartered)
the United States
the European Union
other regions where our hosting, analytics, or marketing providers operate
8.1 Safeguards for International Transfers
When transferring personal information across borders, we take reasonable steps to ensure it is protected in accordance with this Website Privacy Policy and applicable laws. These steps may include:
using service providers that implement strong security and privacy controls
entering into data protection agreements with our vendors
relying on Standard Contractual Clauses (SCCs) or equivalent safeguards where required under GDPR or UK GDPR
ensuring vendors participate in recognised compliance frameworks
8.2 Data Processing in Australia
If you are located outside Australia and submit personal information through the Website, your information will be transferred to Australia for processing.
By using the Website or submitting information, you acknowledge this transfer.
8.3 Third-Party Transfers
Certain third-party analytics or advertising partners (such as Google Analytics, Meta, LinkedIn, or Hotjar) may process personal information in multiple global regions. We do not control where these providers store or process their data; however, we only use established vendors that maintain industry-standard safeguards.
8.4 Your Rights Regarding Transfers
Depending on your location, you may have rights to request more information about:
how your data is transferred
the safeguards in place
copies of applicable transfer mechanisms (e.g., SCCs)
You may contact us at legal@hyaa.ai for more information.
9. Data Retention
We retain personal information collected through the Website only for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law.
9.1 Form Submissions and Enquiries
Information submitted through contact forms, demo requests, waitlists, or newsletters may be retained for:
responding to your enquiry
maintaining communication records
marketing or relationship management (where permitted)
generating aggregated analytics
We periodically review and delete outdated or inactive records.
9.2 Analytics and Technical Logs
Technical data (e.g., analytics, server logs, performance metrics) may be retained for a limited period to:
diagnose issues
improve the Website
ensure security and prevent misuse
Analytics data may be aggregated or anonymised for long-term analysis.
9.3 Marketing Data
If you opt into marketing communications, we retain your contact details until:
you unsubscribe
you request deletion
your email address becomes invalid
we determine the data is no longer needed
Unsubscribing does not automatically delete your data; it only stops marketing emails. You may request deletion separately.
9.4 Legal, Compliance, and Security Requirements
We may retain certain Website-related data longer where necessary to:
comply with legal obligations
resolve disputes
enforce agreements
protect against fraud or misuse
9.5 Aggregated and Anonymised Data
We may retain aggregated or anonymised data indefinitely, as it cannot be used to identify you.
10. Your Rights & Choices
Depending on your location and applicable data protection laws, you may have certain rights regarding the personal information we collect through the Website. We will honour these rights to the extent required by law.
10.1 Access and Correction
You may request:
a copy of the personal information we hold about you
correction of inaccurate or incomplete information
10.2 Deletion
You may request deletion of personal information collected through the Website. We may retain certain information where required for legal or legitimate business reasons (e.g., security, fraud prevention, compliance).
10.3 Objection and Restriction
You may request that we:
stop processing your personal information in certain circumstances
restrict our use of your information where you believe it is inaccurate or being used unlawfully
10.4 Marketing Preferences
If you subscribe to newsletters or marketing communications, you may opt out at any time by:
clicking the unsubscribe link in our emails
contacting us at legal@hyaa.ai
Opting out of marketing does not affect operational or transactional communications (e.g., responses to your enquiries).
10.5 Cookie and Tracking Preferences
You may:
manage cookie preferences through our cookie banner
disable or reject non-essential cookies
block cookies through your browser settings
review details in our Cookie Policy
Some Website features may not function correctly if cookies are disabled.
10.6 GDPR / UK GDPR Rights
If you are located in the European Economic Area (EEA) or the United Kingdom (UK), you may have additional rights, including:
data portability, to receive your information in a structured, machine-readable format
withdrawal of consent, where processing is based on consent
objection to processing, including profiling for analytics or marketing
right to lodge a complaint with your local supervisory authority
We will respond to GDPR-related requests in accordance with applicable law.
10.7 CCPA / CPRA Rights (California Residents)
Where applicable, California residents may have the right to:
request information about categories of personal information collected
request access to specific data collected about them
request deletion of personal information
opt out of certain types of tracking or disclosures
We do not sell personal information in the meaning of the CCPA/CPRA.
10.8 How to Exercise Your Rights
To submit a privacy request, contact:
Email: legal@hyaa.ai
We may request verification of your identity before responding to your request.
11. Security Measures
We take reasonable and appropriate steps to protect personal information collected through our Website from loss, misuse, unauthorised access, disclosure, alteration, or destruction.
11.1 Technical and Organisational Measures
Our Website is supported by security controls that may include:
encrypted data transmission (HTTPS/TLS)
firewalls, access controls, and authentication layers
monitoring for unusual or suspicious activity
secure hosting and infrastructure providers
regular updates and patching of systems
internal access restrictions on a need-to-know basis
These measures are designed to reduce risks but cannot guarantee absolute security.
11.2 Third-Party Providers
We only work with reputable third-party vendors who implement appropriate security practices.
These providers may assist with:
hosting and content delivery
analytics
marketing tools
form submissions and communication
infrastructure performance and load balancing
Each provider is contractually required to handle personal information securely and in accordance with our instructions.
11.3 Your Responsibilities
While we take steps to safeguard personal information, you are responsible for:
using secure devices and browsers
keeping your systems free from malware
not submitting sensitive or unnecessary information through the Website
contacting us promptly if you believe your information has been compromised
11.4 No Absolute Guarantee
No method of transmission over the internet or electronic storage is completely secure.
Accordingly, we cannot guarantee the absolute security of information transmitted through our Website.
12. Links To Third-Party Sites
Our Website may contain links to websites, products, or services that are not operated or controlled by Hyaa AI. These third-party sites have their own privacy practices, cookies, and terms, which may differ from ours.
We are not responsible for:
the content, policies, or practices of third-party sites
how third parties collect, use, or disclose your personal information
any interactions you have once you leave our Website
We encourage you to review the privacy policies of any third-party websites you visit to understand how they handle your data.
13. Children’s Data
Our Website is intended for use by adults and business professionals. We do not knowingly collect personal information from children under the age of 16 through the Website.
If you are a parent or guardian and believe that a child has provided personal information to us through the Website, please contact us at legal@hyaa.ai. We will promptly review the information and take appropriate steps to delete it if required.
This section applies only to general Website browsing and form submissions.
Candidate interactions and age considerations within the Hyaa AI platform are governed separately by our Product Privacy Notice and Candidate Privacy Notice.
14. Changes to This Policy
We may update this Website Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or how we operate the Website.
When we make material changes, we will:
update the “Last Updated” date at the top of the policy, and
post the revised version on this page
Where required by law, we may also notify you through the Website or by other appropriate means.
Your continued use of the Website after any changes take effect indicates your acceptance of the updated policy. If you do not agree with the revised policy, you should discontinue use of the Website.
15. Contact Information
If you have questions, concerns, or requests relating to this Website Privacy Policy or how we handle personal information collected through our Website, you may contact us at:
Hyaa AI Pty Ltd
65 Maroochy Boulevard
Maroochydore QLD 4558
Australia
Privacy & Legal Enquiries:
legal@hyaa.ai
General Support:
support@hyaa.ai
We will make reasonable efforts to respond promptly to all legitimate privacy-related requests.
Updated 19/11/2025
Introduction & Scope
This Website Privacy Policy explains how Hyaa AI Pty Ltd (“Hyaa AI”, “we”, “our”, or “us”) collects, uses, discloses, and protects personal information when you visit or interact with our public website at hyaa.ai and any related landing pages, marketing pages, or web forms (collectively, the “Website”).
This policy applies only to information collected through our Website, including:
browsing activity and device information
analytics and usage data (e.g., Google Analytics, Meta Pixel, LinkedIn Insights, Hotjar, Framer Analytics, Vercel Analytics)
information submitted through contact forms, demo requests, and newsletter signups
cookies and tracking technologies used for performance, functionality, and advertising
This policy does not apply to:
data processed inside the Hyaa AI platform by employers, organizations, or candidates
interview data, voice recordings, transcripts, AI scoring, or account information
recruitment workflows or any logged-in use of the platform
Those activities are covered by:
Product Privacy Notice – how we handle employer, user, and candidate data
Data Processing Addendum (DPA) – controller/processor obligations, subprocessors, transfers
Cookie Policy – full details on cookies and tracking technologies used across the Website
By using the Website, submitting information, or interacting with our analytics tools, you agree to the practices described in this policy.
If you do not agree with this policy, you should discontinue using the Website.
2. Who We Are
Hyaa AI Pty Ltd (“Hyaa AI”, “we”, “our”, or “us”) is the organization responsible for the personal information collected through our Website. For the purposes of applicable privacy and data protection laws, we act as the data controller for Website-related personal information.
Company Details
Hyaa AI Pty Ltd
ACN 688 712 807
Address: 65 Maroochy Boulevard, Maroochydore QLD 4558, Australia
Contact for Privacy Enquiries
Email: legal@hyaa.ai
Support: support@hyaa.ai
You may use the contact channels above for any privacy-related questions, requests, or concerns, including requests to access, correct, or delete your personal information collected through the Website.
3. Information We Collect
We collect personal information from you in three ways:
(1) information you provide directly,
(2) information collected automatically through cookies and analytics, and
(3) information obtained from third-party sources where applicable.
3.1 Information You Provide Directly
When you submit forms or interact with our Website, we may collect:
Name
Email address
Phone number
Company or organization
Job title (if provided)
Message content, enquiry details, or form responses
Preferences relating to demos, contact requests, or marketing communications
This includes submissions through:
Contact or enquiry forms
Demo booking or trial request forms
Newsletter or mailing list signups
Early-access or waitlist forms
3.2 Information Collected Automatically
When you browse the Website, we automatically collect technical and usage information through cookies, analytics tools, and tracking pixels, including:
Device & Browser Data
IP address
Browser type and version
Operating system and device type
Language and region
Screen size and device identifiers
Website Usage Data
Pages viewed and time spent
Clicks, scrolls, and navigation patterns
Referring URLs or links clicked to reach the Website
Performance metrics, load times, errors
Analytics & Tracking Technologies
We use several analytics tools and marketing pixels to understand Website performance and marketing effectiveness, including:
Google Analytics / GA4
Meta Pixel (Facebook)
LinkedIn Insights Tag
Microsoft Clarity (heatmaps, behaviour recordings, form analytics)
Framer Analytics
Vercel Analytics
These tools may collect behavioural and engagement data, including actions taken on the Website and interactions with our content.
More details on cookies and tracking are provided in our Cookie Policy.
3.3 Information From Third Parties
We may receive limited information from:
advertising platforms (e.g., Meta, Google, LinkedIn)
referral partners
analytics or attribution tools
Such information generally includes campaign data, referral sources, and aggregated performance insights. We do not receive sensitive data from third parties.
3.4 Sensitive Information
We do not intentionally collect sensitive personal information (such as government IDs, financial data, health information, or protected characteristics) through the Website. Please do not submit such information through Website forms.
4. How We Use Your Information
We use the personal information collected through our Website for the following purposes:
4.1 To Operate and Maintain the Website
Delivering the pages and content you request
Providing core functionality and ensuring site availability
Monitoring performance, uptime, load times, and technical stability
4.2 To Respond to Enquiries and Provide Support
Responding to contact form submissions
Handling demo or product enquiries
Communicating with you about your request
Providing general customer service related to Website interactions
4.3 To Improve the Website and User Experience
Understanding how visitors use the Website
Analysing traffic patterns and engagement
Identifying areas for improvement
Testing new content, design, or features
Detecting and fixing technical issues
Data used for these purposes is typically aggregated or anonymised where possible.
4.4 For Analytics, Attribution, and Marketing Performance
Using tools like Google Analytics, Meta Pixel, LinkedIn Insights, Hotjar, Framer Analytics, and Vercel Analytics, we may:
optimise campaigns and advertising performance
understand which pages generate the most interest
track conversions (e.g., form submissions, demo requests)
measure audience reach and content effectiveness
improve how we communicate our product value
We do not use Website analytics to make automated decisions about individuals.
4.5 To Send Marketing Communications
If you submit your information through a signup or contact form, we may use your details to:
send newsletters, updates, or announcements
share product information, resources, or offers
invite you to webinars or events
You can opt out at any time by clicking “unsubscribe” in emails or contacting us directly.
We do not send marketing emails without a lawful basis (e.g., consent or legitimate interest, depending on your region).
4.6 To Ensure Security and Prevent Misuse
We may use your information to:
detect, prevent, or investigate fraud
monitor unusual or suspicious activity
protect against website abuse or unauthorised access
ensure platform and infrastructure security
4.7 To Comply With Legal Obligations
We may process your information where required to:
respond to law enforcement or regulatory requests
enforce our rights
comply with applicable laws
manage disputes or legal claims
5. Legal Bases for Processing
Where required by applicable data protection laws (such as the GDPR and UK GDPR), we process personal information collected through the Website on the following legal bases:
5.1 Consent
We rely on consent when you:
accept cookies or tracking technologies through our cookie banner
subscribe to newsletters or marketing communications
submit information voluntarily through website forms
agree to be contacted about demos, events, or product updates
You may withdraw your consent at any time by adjusting cookie settings or using the “unsubscribe” link in emails.
5.2 Legitimate Interests
We process certain Website-related information based on our legitimate interests to:
operate, secure, and maintain the Website
understand how visitors use our Website
improve content, usability, and design
measure and improve advertising performance
respond to enquiries and support requests
prevent fraud or misuse
We balance these interests against your privacy rights and implement safeguards (such as anonymisation where appropriate).
5.3 Contractual Necessity
Where you submit a form requesting a demo, additional information, or access to pre-contract materials, we may process your information as necessary to:
take steps at your request prior to entering into a contract
provide requested information or initiate discussions about our services
5.4 Compliance With Legal Obligations
We may process your information where necessary to:
comply with applicable laws and regulations
respond to lawful requests from courts, regulators, or authorities
maintain required records
5.5 Protection of Vital or Public Interests
In rare circumstances, we may process information where necessary to:
protect the safety of users or the public
prevent serious harm or illegal activity
This is uncommon for website interactions but included for legal completeness.
6. Cookies & Tracking Technology
We use cookies, pixels, and similar tracking technologies on our Website to enable core functionality, analyse performance, improve user experience, and support marketing activities.
Cookies are small files placed on your device when you visit the Website. They may be set by us (“first-party cookies”) or by third parties whose tools we use (“third-party cookies”).
6.1 Types of Cookies We Use
We use the following categories of cookies and tracking technologies:
Essential / Strictly Necessary Cookies
Required for the Website to function properly (e.g., page loading, session management, security).
Performance & Analytics Cookies
Help us understand how visitors interact with our pages and content, including:
Google Analytics / GA4
Hotjar
Framer Analytics
Vercel Analytics
These tools collect aggregated behavioural data such as page views, scroll depth, click patterns, time on page, and device information.
Advertising & Marketing Cookies
Used to measure campaign performance, understand audience behaviour, and improve targeting. These include:
Meta Pixel (Facebook)
LinkedIn Insights Tag
Google Ads conversion tracking
These technologies do not give us access to private information such as passwords or messages.
Functionality Cookies
Improve your browsing experience by remembering preferences, regions, or settings.
6.2 Cookie Consent
When you first visit the Website, you will see a cookie banner allowing you to:
accept all cookies
reject non-essential cookies
manage cookie preferences
Your cookie choices can be modified at any time through the Cookie Settings link provided in our cookie banner or Cookie Policy.
6.3 Third-Party Tracking
Third-party analytics and advertising partners may use cookies and similar technologies to:
deliver personalised content
measure ad performance
understand how users navigate the Website
provide aggregated demographic information
We do not control how third parties use tracking technologies outside our Website.
6.4 More Information
Detailed information including specific cookie names, providers, purposes, and retention periods is available in our Cookie Policy, which is published separately and updated periodically.
7. How We Share Your Information
We do not sell or rent your personal information. We only share Website-related information in the following circumstances:
7.1 Service Providers
We may share personal information with trusted third-party service providers who assist us with:
website hosting and infrastructure
analytics and performance monitoring
marketing tools and advertising platforms
form processing and communication
security and fraud prevention
customer support and operational tools
These service providers may only process personal information on our behalf, in accordance with our instructions, and for the purposes described in this policy.
7.2 Analytics and Advertising Partners
We use third-party analytics and tracking partners, including Google Analytics, Meta Pixel, LinkedIn Insights, Hotjar, Framer Analytics, and Vercel Analytics to help us understand Website usage and improve marketing performance.
These partners may collect information through cookies and similar technologies when you visit our Website. They may also combine this information with data they hold from other sources to provide aggregated insights.
We do not permit these partners to access information you submit through Website forms.
7.3 Business Transfers
If Hyaa AI engages in a corporate transaction, such as a merger, acquisition, reorganization, sale of assets, or bankruptcy, Website-related personal information may be transferred as part of the transaction. We will ensure that any successor entity continues to protect your information in accordance with this policy.
7.4 Legal, Regulatory, and Safety Requirements
We may disclose personal information if we reasonably believe such action is necessary to:
comply with a legal obligation or lawful request
respond to subpoenas, court orders, or regulatory inquiries
protect the rights, property, or safety of Hyaa AI, our users, or the public
detect, prevent, or investigate fraud, abuse, or security incidents
7.5 With Your Consent
In cases where we want to share information for a purpose not covered above, we will request your explicit consent.
8. International Transfers
Because Hyaa AI operates globally and uses third-party service providers in multiple regions, personal information collected through our Website may be transferred to, stored in, or accessed from countries outside your own.
This may include transfers to:
Australia (where Hyaa AI is headquartered)
the United States
the European Union
other regions where our hosting, analytics, or marketing providers operate
8.1 Safeguards for International Transfers
When transferring personal information across borders, we take reasonable steps to ensure it is protected in accordance with this Website Privacy Policy and applicable laws. These steps may include:
using service providers that implement strong security and privacy controls
entering into data protection agreements with our vendors
relying on Standard Contractual Clauses (SCCs) or equivalent safeguards where required under GDPR or UK GDPR
ensuring vendors participate in recognised compliance frameworks
8.2 Data Processing in Australia
If you are located outside Australia and submit personal information through the Website, your information will be transferred to Australia for processing.
By using the Website or submitting information, you acknowledge this transfer.
8.3 Third-Party Transfers
Certain third-party analytics or advertising partners (such as Google Analytics, Meta, LinkedIn, or Hotjar) may process personal information in multiple global regions. We do not control where these providers store or process their data; however, we only use established vendors that maintain industry-standard safeguards.
8.4 Your Rights Regarding Transfers
Depending on your location, you may have rights to request more information about:
how your data is transferred
the safeguards in place
copies of applicable transfer mechanisms (e.g., SCCs)
You may contact us at legal@hyaa.ai for more information.
9. Data Retention
We retain personal information collected through the Website only for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law.
9.1 Form Submissions and Enquiries
Information submitted through contact forms, demo requests, waitlists, or newsletters may be retained for:
responding to your enquiry
maintaining communication records
marketing or relationship management (where permitted)
generating aggregated analytics
We periodically review and delete outdated or inactive records.
9.2 Analytics and Technical Logs
Technical data (e.g., analytics, server logs, performance metrics) may be retained for a limited period to:
diagnose issues
improve the Website
ensure security and prevent misuse
Analytics data may be aggregated or anonymised for long-term analysis.
9.3 Marketing Data
If you opt into marketing communications, we retain your contact details until:
you unsubscribe
you request deletion
your email address becomes invalid
we determine the data is no longer needed
Unsubscribing does not automatically delete your data; it only stops marketing emails. You may request deletion separately.
9.4 Legal, Compliance, and Security Requirements
We may retain certain Website-related data longer where necessary to:
comply with legal obligations
resolve disputes
enforce agreements
protect against fraud or misuse
9.5 Aggregated and Anonymised Data
We may retain aggregated or anonymised data indefinitely, as it cannot be used to identify you.
10. Your Rights & Choices
Depending on your location and applicable data protection laws, you may have certain rights regarding the personal information we collect through the Website. We will honour these rights to the extent required by law.
10.1 Access and Correction
You may request:
a copy of the personal information we hold about you
correction of inaccurate or incomplete information
10.2 Deletion
You may request deletion of personal information collected through the Website. We may retain certain information where required for legal or legitimate business reasons (e.g., security, fraud prevention, compliance).
10.3 Objection and Restriction
You may request that we:
stop processing your personal information in certain circumstances
restrict our use of your information where you believe it is inaccurate or being used unlawfully
10.4 Marketing Preferences
If you subscribe to newsletters or marketing communications, you may opt out at any time by:
clicking the unsubscribe link in our emails
contacting us at legal@hyaa.ai
Opting out of marketing does not affect operational or transactional communications (e.g., responses to your enquiries).
10.5 Cookie and Tracking Preferences
You may:
manage cookie preferences through our cookie banner
disable or reject non-essential cookies
block cookies through your browser settings
review details in our Cookie Policy
Some Website features may not function correctly if cookies are disabled.
10.6 GDPR / UK GDPR Rights
If you are located in the European Economic Area (EEA) or the United Kingdom (UK), you may have additional rights, including:
data portability, to receive your information in a structured, machine-readable format
withdrawal of consent, where processing is based on consent
objection to processing, including profiling for analytics or marketing
right to lodge a complaint with your local supervisory authority
We will respond to GDPR-related requests in accordance with applicable law.
10.7 CCPA / CPRA Rights (California Residents)
Where applicable, California residents may have the right to:
request information about categories of personal information collected
request access to specific data collected about them
request deletion of personal information
opt out of certain types of tracking or disclosures
We do not sell personal information in the meaning of the CCPA/CPRA.
10.8 How to Exercise Your Rights
To submit a privacy request, contact:
Email: legal@hyaa.ai
We may request verification of your identity before responding to your request.
11. Security Measures
We take reasonable and appropriate steps to protect personal information collected through our Website from loss, misuse, unauthorised access, disclosure, alteration, or destruction.
11.1 Technical and Organisational Measures
Our Website is supported by security controls that may include:
encrypted data transmission (HTTPS/TLS)
firewalls, access controls, and authentication layers
monitoring for unusual or suspicious activity
secure hosting and infrastructure providers
regular updates and patching of systems
internal access restrictions on a need-to-know basis
These measures are designed to reduce risks but cannot guarantee absolute security.
11.2 Third-Party Providers
We only work with reputable third-party vendors who implement appropriate security practices.
These providers may assist with:
hosting and content delivery
analytics
marketing tools
form submissions and communication
infrastructure performance and load balancing
Each provider is contractually required to handle personal information securely and in accordance with our instructions.
11.3 Your Responsibilities
While we take steps to safeguard personal information, you are responsible for:
using secure devices and browsers
keeping your systems free from malware
not submitting sensitive or unnecessary information through the Website
contacting us promptly if you believe your information has been compromised
11.4 No Absolute Guarantee
No method of transmission over the internet or electronic storage is completely secure.
Accordingly, we cannot guarantee the absolute security of information transmitted through our Website.
12. Links To Third-Party Sites
Our Website may contain links to websites, products, or services that are not operated or controlled by Hyaa AI. These third-party sites have their own privacy practices, cookies, and terms, which may differ from ours.
We are not responsible for:
the content, policies, or practices of third-party sites
how third parties collect, use, or disclose your personal information
any interactions you have once you leave our Website
We encourage you to review the privacy policies of any third-party websites you visit to understand how they handle your data.
13. Children’s Data
Our Website is intended for use by adults and business professionals. We do not knowingly collect personal information from children under the age of 16 through the Website.
If you are a parent or guardian and believe that a child has provided personal information to us through the Website, please contact us at legal@hyaa.ai. We will promptly review the information and take appropriate steps to delete it if required.
This section applies only to general Website browsing and form submissions.
Candidate interactions and age considerations within the Hyaa AI platform are governed separately by our Product Privacy Notice and Candidate Privacy Notice.
14. Changes to This Policy
We may update this Website Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or how we operate the Website.
When we make material changes, we will:
update the “Last Updated” date at the top of the policy, and
post the revised version on this page
Where required by law, we may also notify you through the Website or by other appropriate means.
Your continued use of the Website after any changes take effect indicates your acceptance of the updated policy. If you do not agree with the revised policy, you should discontinue use of the Website.
15. Contact Information
If you have questions, concerns, or requests relating to this Website Privacy Policy or how we handle personal information collected through our Website, you may contact us at:
Hyaa AI Pty Ltd
65 Maroochy Boulevard
Maroochydore QLD 4558
Australia
Privacy & Legal Enquiries:
legal@hyaa.ai
General Support:
support@hyaa.ai
We will make reasonable efforts to respond promptly to all legitimate privacy-related requests.
Updated 19/11/2025
Introduction & Scope
This Website Privacy Policy explains how Hyaa AI Pty Ltd (“Hyaa AI”, “we”, “our”, or “us”) collects, uses, discloses, and protects personal information when you visit or interact with our public website at hyaa.ai and any related landing pages, marketing pages, or web forms (collectively, the “Website”).
This policy applies only to information collected through our Website, including:
browsing activity and device information
analytics and usage data (e.g., Google Analytics, Meta Pixel, LinkedIn Insights, Hotjar, Framer Analytics, Vercel Analytics)
information submitted through contact forms, demo requests, and newsletter signups
cookies and tracking technologies used for performance, functionality, and advertising
This policy does not apply to:
data processed inside the Hyaa AI platform by employers, organizations, or candidates
interview data, voice recordings, transcripts, AI scoring, or account information
recruitment workflows or any logged-in use of the platform
Those activities are covered by:
Product Privacy Notice – how we handle employer, user, and candidate data
Data Processing Addendum (DPA) – controller/processor obligations, subprocessors, transfers
Cookie Policy – full details on cookies and tracking technologies used across the Website
By using the Website, submitting information, or interacting with our analytics tools, you agree to the practices described in this policy.
If you do not agree with this policy, you should discontinue using the Website.
2. Who We Are
Hyaa AI Pty Ltd (“Hyaa AI”, “we”, “our”, or “us”) is the organization responsible for the personal information collected through our Website. For the purposes of applicable privacy and data protection laws, we act as the data controller for Website-related personal information.
Company Details
Hyaa AI Pty Ltd
ACN 688 712 807
Address: 65 Maroochy Boulevard, Maroochydore QLD 4558, Australia
Contact for Privacy Enquiries
Email: legal@hyaa.ai
Support: support@hyaa.ai
You may use the contact channels above for any privacy-related questions, requests, or concerns, including requests to access, correct, or delete your personal information collected through the Website.
3. Information We Collect
We collect personal information from you in three ways:
(1) information you provide directly,
(2) information collected automatically through cookies and analytics, and
(3) information obtained from third-party sources where applicable.
3.1 Information You Provide Directly
When you submit forms or interact with our Website, we may collect:
Name
Email address
Phone number
Company or organization
Job title (if provided)
Message content, enquiry details, or form responses
Preferences relating to demos, contact requests, or marketing communications
This includes submissions through:
Contact or enquiry forms
Demo booking or trial request forms
Newsletter or mailing list signups
Early-access or waitlist forms
3.2 Information Collected Automatically
When you browse the Website, we automatically collect technical and usage information through cookies, analytics tools, and tracking pixels, including:
Device & Browser Data
IP address
Browser type and version
Operating system and device type
Language and region
Screen size and device identifiers
Website Usage Data
Pages viewed and time spent
Clicks, scrolls, and navigation patterns
Referring URLs or links clicked to reach the Website
Performance metrics, load times, errors
Analytics & Tracking Technologies
We use several analytics tools and marketing pixels to understand Website performance and marketing effectiveness, including:
Google Analytics / GA4
Meta Pixel (Facebook)
LinkedIn Insights Tag
Microsoft Clarity (heatmaps, behaviour recordings, form analytics)
Framer Analytics
Vercel Analytics
These tools may collect behavioural and engagement data, including actions taken on the Website and interactions with our content.
More details on cookies and tracking are provided in our Cookie Policy.
3.3 Information From Third Parties
We may receive limited information from:
advertising platforms (e.g., Meta, Google, LinkedIn)
referral partners
analytics or attribution tools
Such information generally includes campaign data, referral sources, and aggregated performance insights. We do not receive sensitive data from third parties.
3.4 Sensitive Information
We do not intentionally collect sensitive personal information (such as government IDs, financial data, health information, or protected characteristics) through the Website. Please do not submit such information through Website forms.
4. How We Use Your Information
We use the personal information collected through our Website for the following purposes:
4.1 To Operate and Maintain the Website
Delivering the pages and content you request
Providing core functionality and ensuring site availability
Monitoring performance, uptime, load times, and technical stability
4.2 To Respond to Enquiries and Provide Support
Responding to contact form submissions
Handling demo or product enquiries
Communicating with you about your request
Providing general customer service related to Website interactions
4.3 To Improve the Website and User Experience
Understanding how visitors use the Website
Analysing traffic patterns and engagement
Identifying areas for improvement
Testing new content, design, or features
Detecting and fixing technical issues
Data used for these purposes is typically aggregated or anonymised where possible.
4.4 For Analytics, Attribution, and Marketing Performance
Using tools like Google Analytics, Meta Pixel, LinkedIn Insights, Hotjar, Framer Analytics, and Vercel Analytics, we may:
optimise campaigns and advertising performance
understand which pages generate the most interest
track conversions (e.g., form submissions, demo requests)
measure audience reach and content effectiveness
improve how we communicate our product value
We do not use Website analytics to make automated decisions about individuals.
4.5 To Send Marketing Communications
If you submit your information through a signup or contact form, we may use your details to:
send newsletters, updates, or announcements
share product information, resources, or offers
invite you to webinars or events
You can opt out at any time by clicking “unsubscribe” in emails or contacting us directly.
We do not send marketing emails without a lawful basis (e.g., consent or legitimate interest, depending on your region).
4.6 To Ensure Security and Prevent Misuse
We may use your information to:
detect, prevent, or investigate fraud
monitor unusual or suspicious activity
protect against website abuse or unauthorised access
ensure platform and infrastructure security
4.7 To Comply With Legal Obligations
We may process your information where required to:
respond to law enforcement or regulatory requests
enforce our rights
comply with applicable laws
manage disputes or legal claims
5. Legal Bases for Processing
Where required by applicable data protection laws (such as the GDPR and UK GDPR), we process personal information collected through the Website on the following legal bases:
5.1 Consent
We rely on consent when you:
accept cookies or tracking technologies through our cookie banner
subscribe to newsletters or marketing communications
submit information voluntarily through website forms
agree to be contacted about demos, events, or product updates
You may withdraw your consent at any time by adjusting cookie settings or using the “unsubscribe” link in emails.
5.2 Legitimate Interests
We process certain Website-related information based on our legitimate interests to:
operate, secure, and maintain the Website
understand how visitors use our Website
improve content, usability, and design
measure and improve advertising performance
respond to enquiries and support requests
prevent fraud or misuse
We balance these interests against your privacy rights and implement safeguards (such as anonymisation where appropriate).
5.3 Contractual Necessity
Where you submit a form requesting a demo, additional information, or access to pre-contract materials, we may process your information as necessary to:
take steps at your request prior to entering into a contract
provide requested information or initiate discussions about our services
5.4 Compliance With Legal Obligations
We may process your information where necessary to:
comply with applicable laws and regulations
respond to lawful requests from courts, regulators, or authorities
maintain required records
5.5 Protection of Vital or Public Interests
In rare circumstances, we may process information where necessary to:
protect the safety of users or the public
prevent serious harm or illegal activity
This is uncommon for website interactions but included for legal completeness.
6. Cookies & Tracking Technology
We use cookies, pixels, and similar tracking technologies on our Website to enable core functionality, analyse performance, improve user experience, and support marketing activities.
Cookies are small files placed on your device when you visit the Website. They may be set by us (“first-party cookies”) or by third parties whose tools we use (“third-party cookies”).
6.1 Types of Cookies We Use
We use the following categories of cookies and tracking technologies:
Essential / Strictly Necessary Cookies
Required for the Website to function properly (e.g., page loading, session management, security).
Performance & Analytics Cookies
Help us understand how visitors interact with our pages and content, including:
Google Analytics / GA4
Hotjar
Framer Analytics
Vercel Analytics
These tools collect aggregated behavioural data such as page views, scroll depth, click patterns, time on page, and device information.
Advertising & Marketing Cookies
Used to measure campaign performance, understand audience behaviour, and improve targeting. These include:
Meta Pixel (Facebook)
LinkedIn Insights Tag
Google Ads conversion tracking
These technologies do not give us access to private information such as passwords or messages.
Functionality Cookies
Improve your browsing experience by remembering preferences, regions, or settings.
6.2 Cookie Consent
When you first visit the Website, you will see a cookie banner allowing you to:
accept all cookies
reject non-essential cookies
manage cookie preferences
Your cookie choices can be modified at any time through the Cookie Settings link provided in our cookie banner or Cookie Policy.
6.3 Third-Party Tracking
Third-party analytics and advertising partners may use cookies and similar technologies to:
deliver personalised content
measure ad performance
understand how users navigate the Website
provide aggregated demographic information
We do not control how third parties use tracking technologies outside our Website.
6.4 More Information
Detailed information including specific cookie names, providers, purposes, and retention periods is available in our Cookie Policy, which is published separately and updated periodically.
7. How We Share Your Information
We do not sell or rent your personal information. We only share Website-related information in the following circumstances:
7.1 Service Providers
We may share personal information with trusted third-party service providers who assist us with:
website hosting and infrastructure
analytics and performance monitoring
marketing tools and advertising platforms
form processing and communication
security and fraud prevention
customer support and operational tools
These service providers may only process personal information on our behalf, in accordance with our instructions, and for the purposes described in this policy.
7.2 Analytics and Advertising Partners
We use third-party analytics and tracking partners, including Google Analytics, Meta Pixel, LinkedIn Insights, Hotjar, Framer Analytics, and Vercel Analytics to help us understand Website usage and improve marketing performance.
These partners may collect information through cookies and similar technologies when you visit our Website. They may also combine this information with data they hold from other sources to provide aggregated insights.
We do not permit these partners to access information you submit through Website forms.
7.3 Business Transfers
If Hyaa AI engages in a corporate transaction, such as a merger, acquisition, reorganization, sale of assets, or bankruptcy, Website-related personal information may be transferred as part of the transaction. We will ensure that any successor entity continues to protect your information in accordance with this policy.
7.4 Legal, Regulatory, and Safety Requirements
We may disclose personal information if we reasonably believe such action is necessary to:
comply with a legal obligation or lawful request
respond to subpoenas, court orders, or regulatory inquiries
protect the rights, property, or safety of Hyaa AI, our users, or the public
detect, prevent, or investigate fraud, abuse, or security incidents
7.5 With Your Consent
In cases where we want to share information for a purpose not covered above, we will request your explicit consent.
8. International Transfers
Because Hyaa AI operates globally and uses third-party service providers in multiple regions, personal information collected through our Website may be transferred to, stored in, or accessed from countries outside your own.
This may include transfers to:
Australia (where Hyaa AI is headquartered)
the United States
the European Union
other regions where our hosting, analytics, or marketing providers operate
8.1 Safeguards for International Transfers
When transferring personal information across borders, we take reasonable steps to ensure it is protected in accordance with this Website Privacy Policy and applicable laws. These steps may include:
using service providers that implement strong security and privacy controls
entering into data protection agreements with our vendors
relying on Standard Contractual Clauses (SCCs) or equivalent safeguards where required under GDPR or UK GDPR
ensuring vendors participate in recognised compliance frameworks
8.2 Data Processing in Australia
If you are located outside Australia and submit personal information through the Website, your information will be transferred to Australia for processing.
By using the Website or submitting information, you acknowledge this transfer.
8.3 Third-Party Transfers
Certain third-party analytics or advertising partners (such as Google Analytics, Meta, LinkedIn, or Hotjar) may process personal information in multiple global regions. We do not control where these providers store or process their data; however, we only use established vendors that maintain industry-standard safeguards.
8.4 Your Rights Regarding Transfers
Depending on your location, you may have rights to request more information about:
how your data is transferred
the safeguards in place
copies of applicable transfer mechanisms (e.g., SCCs)
You may contact us at legal@hyaa.ai for more information.
9. Data Retention
We retain personal information collected through the Website only for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law.
9.1 Form Submissions and Enquiries
Information submitted through contact forms, demo requests, waitlists, or newsletters may be retained for:
responding to your enquiry
maintaining communication records
marketing or relationship management (where permitted)
generating aggregated analytics
We periodically review and delete outdated or inactive records.
9.2 Analytics and Technical Logs
Technical data (e.g., analytics, server logs, performance metrics) may be retained for a limited period to:
diagnose issues
improve the Website
ensure security and prevent misuse
Analytics data may be aggregated or anonymised for long-term analysis.
9.3 Marketing Data
If you opt into marketing communications, we retain your contact details until:
you unsubscribe
you request deletion
your email address becomes invalid
we determine the data is no longer needed
Unsubscribing does not automatically delete your data; it only stops marketing emails. You may request deletion separately.
9.4 Legal, Compliance, and Security Requirements
We may retain certain Website-related data longer where necessary to:
comply with legal obligations
resolve disputes
enforce agreements
protect against fraud or misuse
9.5 Aggregated and Anonymised Data
We may retain aggregated or anonymised data indefinitely, as it cannot be used to identify you.
10. Your Rights & Choices
Depending on your location and applicable data protection laws, you may have certain rights regarding the personal information we collect through the Website. We will honour these rights to the extent required by law.
10.1 Access and Correction
You may request:
a copy of the personal information we hold about you
correction of inaccurate or incomplete information
10.2 Deletion
You may request deletion of personal information collected through the Website. We may retain certain information where required for legal or legitimate business reasons (e.g., security, fraud prevention, compliance).
10.3 Objection and Restriction
You may request that we:
stop processing your personal information in certain circumstances
restrict our use of your information where you believe it is inaccurate or being used unlawfully
10.4 Marketing Preferences
If you subscribe to newsletters or marketing communications, you may opt out at any time by:
clicking the unsubscribe link in our emails
contacting us at legal@hyaa.ai
Opting out of marketing does not affect operational or transactional communications (e.g., responses to your enquiries).
10.5 Cookie and Tracking Preferences
You may:
manage cookie preferences through our cookie banner
disable or reject non-essential cookies
block cookies through your browser settings
review details in our Cookie Policy
Some Website features may not function correctly if cookies are disabled.
10.6 GDPR / UK GDPR Rights
If you are located in the European Economic Area (EEA) or the United Kingdom (UK), you may have additional rights, including:
data portability, to receive your information in a structured, machine-readable format
withdrawal of consent, where processing is based on consent
objection to processing, including profiling for analytics or marketing
right to lodge a complaint with your local supervisory authority
We will respond to GDPR-related requests in accordance with applicable law.
10.7 CCPA / CPRA Rights (California Residents)
Where applicable, California residents may have the right to:
request information about categories of personal information collected
request access to specific data collected about them
request deletion of personal information
opt out of certain types of tracking or disclosures
We do not sell personal information in the meaning of the CCPA/CPRA.
10.8 How to Exercise Your Rights
To submit a privacy request, contact:
Email: legal@hyaa.ai
We may request verification of your identity before responding to your request.
11. Security Measures
We take reasonable and appropriate steps to protect personal information collected through our Website from loss, misuse, unauthorised access, disclosure, alteration, or destruction.
11.1 Technical and Organisational Measures
Our Website is supported by security controls that may include:
encrypted data transmission (HTTPS/TLS)
firewalls, access controls, and authentication layers
monitoring for unusual or suspicious activity
secure hosting and infrastructure providers
regular updates and patching of systems
internal access restrictions on a need-to-know basis
These measures are designed to reduce risks but cannot guarantee absolute security.
11.2 Third-Party Providers
We only work with reputable third-party vendors who implement appropriate security practices.
These providers may assist with:
hosting and content delivery
analytics
marketing tools
form submissions and communication
infrastructure performance and load balancing
Each provider is contractually required to handle personal information securely and in accordance with our instructions.
11.3 Your Responsibilities
While we take steps to safeguard personal information, you are responsible for:
using secure devices and browsers
keeping your systems free from malware
not submitting sensitive or unnecessary information through the Website
contacting us promptly if you believe your information has been compromised
11.4 No Absolute Guarantee
No method of transmission over the internet or electronic storage is completely secure.
Accordingly, we cannot guarantee the absolute security of information transmitted through our Website.
12. Links To Third-Party Sites
Our Website may contain links to websites, products, or services that are not operated or controlled by Hyaa AI. These third-party sites have their own privacy practices, cookies, and terms, which may differ from ours.
We are not responsible for:
the content, policies, or practices of third-party sites
how third parties collect, use, or disclose your personal information
any interactions you have once you leave our Website
We encourage you to review the privacy policies of any third-party websites you visit to understand how they handle your data.
13. Children’s Data
Our Website is intended for use by adults and business professionals. We do not knowingly collect personal information from children under the age of 16 through the Website.
If you are a parent or guardian and believe that a child has provided personal information to us through the Website, please contact us at legal@hyaa.ai. We will promptly review the information and take appropriate steps to delete it if required.
This section applies only to general Website browsing and form submissions.
Candidate interactions and age considerations within the Hyaa AI platform are governed separately by our Product Privacy Notice and Candidate Privacy Notice.
14. Changes to This Policy
We may update this Website Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or how we operate the Website.
When we make material changes, we will:
update the “Last Updated” date at the top of the policy, and
post the revised version on this page
Where required by law, we may also notify you through the Website or by other appropriate means.
Your continued use of the Website after any changes take effect indicates your acceptance of the updated policy. If you do not agree with the revised policy, you should discontinue use of the Website.
15. Contact Information
If you have questions, concerns, or requests relating to this Website Privacy Policy or how we handle personal information collected through our Website, you may contact us at:
Hyaa AI Pty Ltd
65 Maroochy Boulevard
Maroochydore QLD 4558
Australia
Privacy & Legal Enquiries:
legal@hyaa.ai
General Support:
support@hyaa.ai
We will make reasonable efforts to respond promptly to all legitimate privacy-related requests.
